Privacy Policy
At ZOKXE, we respect your privacy and are committed to protecting your personal information. This Privacy Policy describes how we collect, use, store, and safeguard your information when you visit our website, create an account, or purchase our products. By using our website, you agree to the practices described in this policy.
1. Information We Collect
We may collect the following types of information:
- Personal Information
- Full Name
- Email Address
- Phone Number
- Shipping Address
- Billing Address
- Account Login Details (if registered)
- Order Information
- Products purchased
- Order history
- Payment method
- Transaction details
- Technical Information
- IP address
- Browser type
- Device type
- Operating system
- Website usage data
- Cookies and analytics data
2. How We Use Your Information
We use your information for the following purposes:
- To process and deliver your orders
- To provide customer service and support
- To send order confirmations, shipping updates, and invoices
- To improve our website, products, and services
- To personalize your shopping experience
- To detect fraud or suspicious activity
- To send promotional emails or offers (only with your consent)
3. Payment Security
We use secure and trusted third-party payment gateways to process payments. Your debit/credit card details, UPI details, or banking information are not stored by ZOKXE.
4. Cookies & Tracking Technologies
We use cookies and similar technologies to:
- Improve website performance
- Save your preferences
- Analyze visitor traffic
- Show relevant products and offers
- You may disable cookies through your browser settings, but some website features may not work properly.
5. Sharing of Information
We do not sell, trade, or rent your personal information. We may share your details only with trusted service providers such as:
- Shipping and courier partners
- Payment gateway providers
- Website analytics tools
- Customer support platforms
- These partners are only allowed to use your data for necessary services.
6. Data Retention
We keep your information only for as long as necessary to fulfill orders, provide support, comply with legal obligations, and improve our services.
7. Data Protection
We implement reasonable technical and organizational security measures to protect your personal information against unauthorized access, misuse, loss, or disclosure.
8. Your Rights
You may request to:
- Access your personal data
- Correct inaccurate information
- Delete your account information
- Unsubscribe from promotional communications
- To make any request, contact us using the details below.
9. Third-Party Links
Our website may contain links to third-party websites or social media platforms. We are not responsible for their privacy practices or content.
10. Children's Privacy
Our website is not intended for users under the age of 18. We do not knowingly collect personal data from minors.
11. Policy Updates
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the revised effective date.
12. Contact Us
If you have any questions regarding this Privacy Policy, please contact us:
Brand Name: ZOKXE
Email: zokxeofficial@gmail.com
Website: www.zokxe.in